The Art of Communication for Legal Professionals (Part II)

As legal professionals with our own unique vernacular, we can sometimes forget when to turn legalese on...and off. In the legal profession, when the stakes are often high, it is vital to be clear, concise, and to "know our audience".

In this two-part presentation, Jenna Prosceno, a paralegal and practice coordinator with Leroy A. Tice, Esquire, P.A., aka TEAM TICE will explore more effective ways to communicate as well as grow our reputations for being "on point", "professionally assertive", yet disarming, and effective among our peers, Court personnel, and especially clients.

Learning Objectives:

1. Identify how paralegals really think and why this is important for your firm's bottom line
2. Discuss easy strategies to avoid the #1 reason attorneys get contacted by the Office of Disciplinary Counsel
3. Analyze how to improve your reputation and brand by leveraging the communication secrets of the hospitality industry for client customer service